Privacy Policy

1. What Holo does

Holo is a productivity app that uses AI to tailor the experience to the user to help provide optimal results. You can also use social features like a community hub where users can post and connect with each other.

2. Information we collect

We collect information depending on how you use Holo and what you choose to enable.

A) Information you provide

• Account information: email address, credentials, or info from Apple/Google Sign-In.
• Profile information: display name and profile picture.
• Progress content: photos and related info for tracking.
• Community content: posts, comments, images, and interactions (and messages if enabled).
• Voice input (optional): audio/voice input used to provide voice-planning features.
• Support communications: messages and attachments sent to support.

B) Information collected automatically

• Device and app data: type, OS version, app version, language, time zone.
• Usage data: activity patterns and interactions.
• Log and diagnostic data: IP address, crash logs, performance data.

C) Device permissions

Depending on how you use Holo, we may request:

• Camera (progress photos)
• Microphone (optional, voice input)
• Photos/Media Library (uploads)

Holo does not request access to contacts, precise location, Bluetooth, or motion sensors currently.

3. How we use information

• To provide Services (accounts, experience, plans, mapping progress).
• To run community features and social interactions.
• To maintain safety and integrity (misuse detection, rule enforcement).
• To provide support and communicate about updates.
• To process subscriptions via app stores.
• To improve and debug the app performance.

4. AI personalization and profiling

Tailored intelligence

• Used for personalization (recommendations, tailored plans).
• Manual setup remains available as an alternative to voice.
• AI is not intended for decisions with legal or significant effects.

5. How we share information

• Service providers: technical infrastructure and support tools.
• Apple and Google: for billing and authentication.
• Community: content visible according to community settings.
• Legal: required by law or safety reasons.

We do not sell personal data or share for cross-app advertising tracking.

6. Data retention

• Account data: retained while active.
• Community content: until deleted by you or for safety.
• Progress photos: until removed by you or account deletion.
• Logs: limited period retention.

7. Your rights and choices

Exercise access, correction, deletion, or porting rights by contacting info@tryholo.app.

EEA/UK users have GDPR-related rights and authority complaint access.

8. Security

We use reasonable measures including encryption (TLS) where appropriate to protect your information. No method is completely secure.

9. International transfers

Data may be processed outside your country (including outside the EEA) with appropriate safeguards.

10. Children's privacy

Minimum age: 13+. We do not knowingly collect personal data from children. Contact us if unintentional collection occurred.

11. Changes

We post updates and change the effective date. Material changes may get in-app notice.